Government Accountability Office Reports on Consumer Costs for Debt Protection Products

Debt protection and credit insurance products can cancel or suspend part or all of a credit card debt under specific circumstances, such as loss of life, disability, or involuntary unemployment. In response to a mandate in the Credit Card Accountability Responsibility and Disclosure Act of 2009, this report reviews these products’ market share and characteristics, federal and state oversight, and advantages and disadvantages to consumers. The Government Accountability Office (“GAO”) analyzed data it had requested on these products from three major credit insurers and the nine largest credit card issuers. These nine issuers represented 85 percent of the credit card market. The GAO recommended that the Bureau of Consumer Financial Protection: (i) factor into its oversight of credit card debt protection products, including its rulemaking and examination process, a consideration of the financial benefits and costs to consumers; and (ii) incorporate into its financial education efforts ways to improve consumers’ ability to understand and assess these products.

Originally Published: 
25/03/2011